As a personal information handling business operator as defined in the Act on the Protection of Personal Information (hereinafter the “Act on the Protection of Personal Information” or the “Act”), ERP TOHAMA recognizes the need for and importance of protection of personal information. To ensure rigorous protection of personal information, ERP TOHAMA complies with the basic policy below concerning protection of personal information and familiarizes all personnel with this policy.
1. Basic Policy
- ERP TOHAMA complies with the Act on the Protection of Personal Information, guidelines issued by relevant authorities, and other laws and regulations concerning proper handling of personal information.
- ERP TOHAMA acquires personal information in a proper manner, and except as otherwise provided for by law, uses such information within the purpose of utilization of personal information that has been disclosed in advance, was informed, or explicitly stated at the time of receipt.
- In regard to collection of Personal Information some of our services access to Your camera (front and back) and microphones for various activities, require us to collect images and other information from Your device’s camera (front and back) and microphones and photos. You may not be able to register, read information via QR codes or upload photos from Your camera roll unless you grant us access to Your camera (front and back) and microphones or photos.
When you use Our Application, with the user consent We limit access to collection, use and sharing user’s personal or sensitive data through Our Application such as Your name, email address, phone number, and location information. We may also collect information about Your device, including but not limited to, the device type, operating system, and version to purposes directly related to providing and improving the features of the Application.
Additionally, We may require access to information about the computer, tablet, smartphone, or other device you use, such as Your IP address, browser type, Internet service provider, platform type, device type/ model/ manufacturer, operating system, phone number, mobile carrier, date and time stamp, a unique ID that allows us to uniquely identify Your browser, mobile device or Your account, battery life, and other such information. By granting access to Your camera roll, you consent to the collection of visual and audio information to enable the Application to function as intended.
2. Handling of Personal Information
By posting this policy on this website, ERPTOHAMA discloses in advance the purposes of utilization of personal information and potential joint utilization of personal information.
- Purposes of Utilization of Personal Information
- We collect personal information directly from clients and users through forms on our website and in our services. We may also collect information from third-party sources, such as social media platforms, with the individual’s consent.
- To provide information through publications, forms (including newsletters and other information provided on websites, by email, and by other means) issued by ERP TOHAMA and to provide information on sales and /or subscriptions of such publications.
- To inform of and operate various seminars and study sessions.
- To select and hire personnel (including partners, consultants, and any other staff engaged in business within ERP TOHAMA, regardless of their titles)
- To provide our services, to communicate with clients and users, and to improve the user experience. We may also use personal information for marketing and research purposes, with the individual’s consent.
- To respond to various inquiries from you.
- Provision to Third Parties
As a rule, ERP TOHAMA does not provide personal data to any third parties without consent. However, this might not be applicable to where such provision is permitted by applicable laws or regulations, or where the person is deemed to have consented to such provision under the purpose or policy of applicable laws and regulations. - Provision to Third Parties in a Foreign County
As a rule, ERP TOHAMA does not provide personal data to any third parties without consent.
3. Management of Personal Information
- ERP TOHAMA strives to keep personal data accurate and up to date within the scope necessary to achieve a utilization purpose.
-
In order to prevent loss, destruction, alteration or leakage of personal information, ERP TOHAMA safely manages personal information and takes appropriate information security measures as follows to prevent unauthorized access, computer viruses.
- Establishment of Basic Policy
To ensure appropriate handling of information assets including personal data, ERP TOHAMA establishes an “Information Security Policy” (Information Security Regulations and Regulations for Personal Information Protection, etc.). - Development of Rules Regarding the Handling of Personal Data
Each entity of ERP TOHAMA establishes detailed regulations on how to handle personal data obtained in the course of business. - Systematic Security Control Measures
ERP TOHAMA establishes a Chief Personal Information Manager and clarifies the definition of its role and establishes a system for reporting the leakage of information that is subject to confidentiality obligations. ERP TOHAMA is also reviewed by internal information security audit and external organizations regarding the maintenance of ISO27001 certification (acquired in 2017). - Human Security Control Measures
ERP TOHAMA requires its personnel to submit a letter regarding confidentiality of information, at the time of joining and resigning from ERP TOHAMA company, to emphasize the importance of information security, as well as continuously providing education on information security. - Physical Security Control Measures
ERP TOHAMA controls the entry and exit of personal data management areas and take measures to prevent the theft or loss of equipment and documents etc. that handles personal data. - Technical Security Control Measures
ERP TOHAMA takes measures to manage access to servers and other information devices, and to prevent information leakage due to unauthorized software.
- Establishment of Basic Policy
4. Procedures to Comply with Requests on Retained Personal Data for Disclosure, Correction, etc.
Upon receiving a request on any personal data retained, such as a request for disclosure, correction, and utilization cease, etc. under the Act on the Protection of Personal Information, ERP TOHAMA will appropriately meet such request pursuant to applicable laws and regulations.
- Procedures: Please contact the Help Desk using contact page (Contact page ). Help Desk will inform you of the specific procedures to follow.
- Help Desk of ERP TOHAMA: Please access Contact page
5. Handling of Personally Referable Information
ERP TOHAMA handles personally referable information in accordance with the Act on the Protection of Personal Information and related guidelines etc. published by relevant authorities.
6. Complaints/Inquiries
If you have complaints, opinions, or questions regarding the handling of personal information by ERP TOHAMA, please access the Contact page and we will be happy to assist you.
* Except in the case of joint utilization, management of personal information is implemented by each entity of Deloitte Tohmatsu Group at its own responsibility, and no other entities within Deloitte Tohmatsu Group or no other member firms of DTTL or their related entities will be jointly liable for such management without a basis of individual and specific circumstances.
7. Revision of the Privacy Policy
ERP TOHAMA may revise all or a part of this Privacy Policy at any time as necessary. When revisions are made, the updated Privacy Policy will be posted on the company homepage and can also be accessed in any other links accordingly, or notified by other appropriate means.
8. Privacy Statement
In order to properly handle personal information and personally referable information that ERP TOHAMA acquires through its website a Privacy Statement has been established.
Privacy Statement applies to handling of such personal information and personally referable information for its website-specific characteristics.
This Privacy Policy is executed also in Japanese language. Both English and Japanese languages will be the governing languages.
Any translation of this Privacy Policy into any other languages other than Japanese is for convenience of reference only.